Cleansing Foam

Aqua, Cocamidopropyl Betaine, Rosa Damascena (Rose) Flower Water*, Glycerin, Sucrose Cocoate, Sodium Levulinate, Lactic Acid, Sodium Anisate, Calendula Officinalis (Calendula) Flower Extract*, Chamomilla Recutita (Camomile) Flower Extract*, Parfum, Benzyl Alcohol, Sodium Benzoate, Potassium Sorbate

We want you to be completely satisfied with your purchase. If for any reason you are not satisfied with your order, you may return it for a refund or exchange within 30 days of receipt.

To initiate a return, please contact our customer service team to receive a return authorization number and instructions for returning the item(s). Please include your order number and reason for return in your email.

Products must be returned in their original packaging and unused condition. Shipping costs are non-refundable. Refunds will be issued to the original form of payment within 5-7 business days of receipt of the returned item(s).

Please note that we are not responsible for lost or stolen items during return shipping. We recommend using a trackable shipping method and purchasing shipping insurance for your return.

Exchanges:

If you would like to exchange an item for a different size or colour, please contact our customer service team to receive a return authorisation number and instructions for exchanging the item(s). We will ship the exchanged item(s) to you once we receive the original item(s) in their original packaging and unused condition.

Damaged or Defective Items:

If your item(s) arrive damaged or defective, please contact our customer service team within 5 business days of receipt to arrange for a replacement or refund.

Cancellations:

If you need to cancel an order, please contact our customer service team as soon as possible. We will do our best to cancel the order before it ships, but we cannot guarantee that we will be able to cancel the order in time.

Please contact our customer service team if you have any questions or concerns about our shipping and returns policy.

We offer shipping within the United Kingdom and internationally. Orders will be processed within 1-2 business days, and shipping times will vary depending on your location and shipping method selected at checkout. Standard shipping within the UK typically takes 2-5 business days, while international shipping may take up to 14 business days.

Please note that shipping times may be longer during peak holiday seasons or due to unforeseen circumstances such as weather or carrier delays. We will provide tracking information for your order as soon as it becomes available.

Free shipping is available for orders over a £100 as specified on our website.