FAQs

 

  1. What ingredients do you use in your products? We use a range of high-quality natural and organic ingredients in our products, such as essential oils, plant extracts, and botanicals. We carefully select each ingredient to ensure that it is safe and effective for your hair and skin.

  2. Are your products cruelty-free? Yes, all of our products are cruelty-free and we never test on animals. We are committed to using ethical and sustainable practices in all aspects of our business.

  3. Can your products be used on all hair and skin types? Our products are formulated to work on a wide range of hair and skin types. However, everyone's hair and skin is unique, so we recommend doing a patch test before using a new product and following the instructions on the label.

  4. How often should I use your products? The frequency of use will depend on the product and your hair or skin type. We recommend following the instructions on the label and adjusting as necessary based on your individual needs.

  5. What is your shipping and returns policy? Please refer to our shipping and returns policy on our website for details on our shipping rates, delivery times, and return and exchange procedures.

  6. Can I get a refund if I am not satisfied with a product? Yes, we offer a 30-day satisfaction guarantee. If you are not completely satisfied with a product, you may return it for a refund or exchange within 30 days of receipt. Please refer to our shipping and returns policy for more information.

  7. Can I contact customer service if I have any questions or concerns? Yes, our customer service team is available to assist you with any questions or concerns you may have. Please visit our website for contact information.